Microsoft Dynamics 365 Fraud Protection is a cloud-based solution designed to help e-commerce merchants decrease costs associated with fraud, increase acceptance rates, and improve the customer shopping experience. With Microsoft Dynamics 365 Fraud Protection, you can combat payment and account-creation fraud with adaptive AI technology. Additionally, you can connect to a network of other knowledgeable merchants to gather quality insights while improving customer service with the built-in escalation support tool. Discover how you can take an innovative approach to boost your e-commerce revenue with Microsoft Dynamics 365 Fraud Protection in this video.

Consumer goods manufacturer Majans views technology as a key ingredient to create a new movement in snacking while simultaneously unlocking employee potential and scaling for growth. With Microsoft Dynamics 365 Supply Chain Management and IoT Intelligence, Majans provides its frontline workers, management, and C-level decision makers with near-real-time data offering meaningful signals and insights to create a quality product in a competitive market. Read More...

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Learn how Mazik Global used Dynamics 365 and PowerApps to develop applications for COVID-19 in this video. MazikCare is a healthcare cloud platform based on Microsoft Dynamics and Power Platform that provides a flexible, modular approach to healthcare business management. Mazik Global continuously innovates with solutions such as this by utilizing Microsoft platforms.

Marketers are under pressure to move with speed and relevance as they operate within a 24/7 digital selling environment. They must also deliver a great customer experience to an increasingly diverse and market-savvy buyer. Microsoft Dynamic 365 Sales Program Managers share insights into how to use the application to build quality, empathetic customer relationships in a virtual sales world. Also learn how core digital sales pillars and COVID-19 trends can be optimized within the tool. Read More...

This post outlines six best practices for winning back your customers lost during the pandemic. Tips include sending out your safety "playbook," being the ambassador of encouragement, and organizing calls with your top customers. Read More...

How does a company respond to the challenge of remote work when they are already managing a major digital transition? Toyota Motor North America (TMNA) made the decision to move their original Teams deployment schedule four months ahead, and as a result, thousands of TMNA employees migrated from Skype for Business to Teams over three weekends. Teams Only mode included a superior audio conferencing and calling experience, including Teams Phone for external calls. Employees appreciate the dynamic emergency calling feature. All meeting rooms are now Teams-ready. Read More...