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Showing posts from February, 2022

Protect your e-commerce business with Fraud Protection

Microsoft Dynamics 365 Fraud Protection is a cloud-based solution designed to help e-commerce merchants decrease costs associated with fraud, increase acceptance rates, and improve the customer shopping experience. With Microsoft Dynamics 365 Fraud Protection, you can combat payment and account-creation fraud with adaptive AI technology. Additionally, you can connect to a network of other knowledgeable merchants to gather quality insights while improving customer service with the built-in escalation support tool. Discover how you can take an innovative approach to boost your e-commerce revenue with Microsoft Dynamics 365 Fraud Protection in this video.

Finding magic in the mix of innovation, technology, and flavor

Consumer goods manufacturer Majans views technology as a key ingredient to create a new movement in snacking while simultaneously unlocking employee potential and scaling for growth. With Microsoft Dynamics 365 Supply Chain Management and IoT Intelligence, Majans provides its frontline workers, management, and C-level decision makers with near-real-time data offering meaningful signals and insights to create a quality product in a competitive market. Read More...

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Mazik Global innovates while navigating healthcare compliance best practices

Learn how Mazik Global used Dynamics 365 and PowerApps to develop applications for COVID-19 in this video. MazikCare is a healthcare cloud platform based on Microsoft Dynamics and Power Platform that provides a flexible, modular approach to healthcare business management. Mazik Global continuously innovates with solutions such as this by utilizing Microsoft platforms.

Building relationships in today's environment with Dynamics 365 Sales

Marketers are under pressure to move with speed and relevance as they operate within a 24/7 digital selling environment. They must also deliver a great customer experience to an increasingly diverse and market-savvy buyer. Microsoft Dynamic 365 Sales Program Managers share insights into how to use the application to build quality, empathetic customer relationships in a virtual sales world. Also learn how core digital sales pillars and COVID-19 trends can be optimized within the tool. Read More...

6 ways to win back your post-pandemic customers

This post outlines six best practices for winning back your customers lost during the pandemic. Tips include sending out your safety "playbook," being the ambassador of encouragement, and organizing calls with your top customers. Read More...

Toyota Motor North America Migrates 40,000 to Microsoft Teams in Three Weeks

How does a company respond to the challenge of remote work when they are already managing a major digital transition? Toyota Motor North America (TMNA) made the decision to move their original Teams deployment schedule four months ahead, and as a result, thousands of TMNA employees migrated from Skype for Business to Teams over three weekends. Teams Only mode included a superior audio conferencing and calling experience, including Teams Phone for external calls. Employees appreciate the dynamic emergency calling feature. All meeting rooms are now Teams-ready. Read More...

New survey finds 22% of Americans have been targeted by digital fraud related to COVID-19

COVID-19 has shifted the economic landscape in unprecedented ways, driving dramatic increases to ecommerce businesses. New research from TransUnion shows the impact on markets in two key findings: a 23% increase in global e-commerce transactions and a parallel 22% uptick in e-commerce fraud. This thought leadership article from Forbes details the findings, educates merchants about potential disruptions, and advises consumers on how they can avoid falling victim to fraud. Read More...

Advances in digital behavior analytics are transforming how retailers sell online

COVID-19 accelerated the predominance of online sales. The result is an increased need to personalize the shopper experience—not reduce it. Real-time segmentation that factors things like location, gender, and age are still important, but what’s more important is understanding specific consumer intent. AI-driven solutions unleash insights about individual interests, motivations, and potential conversions. Instead of bombarding customers with information based on common characteristics, personalization using AI makes shoppers feel seen and heard. Read More...

Best practices infographic

Microsoft advocates for financial practices that foster productivity and help businesses reach their revenue goals. This infographic lists six essential concepts that drive long-term financial sustainability and growth. View: Best practices infographic

Deliver intelligent supply chain | NRF 2020

At the NRF 2020 event, hear from Microsoft and partners to learn more about closing the gap between demand and fulfillment to delight your customers.

The Partner Opportunity For Microsoft Business Applications ISV

The Microsoft Business Applications ISV Connect Program offers ISV partners a framework to assess potential business opportunities related to building, managing, and selling Microsoft Business Applications as a Microsoft partner—capturing multiple revenue opportunities. Access platforms, tools, resources, and support designed to help you develop, publish, and market your business apps. Be a Microsoft partner and obtain the tools to fully develop your selling potential. Subscribe to stay connected—we´ll help you navigate the world of Microsoft Business Applications as a Microsoft partner. Read More...

Understand your customers and strengthen relationships remotely

The world has changed, and the workplace continues to evolve post-pandemic. Understanding your customer is essential for personalizing sales—knowing your client wants and needs leads to effective engagements. With increased work happening in the cloud, products like LinkedIn Sales Navigator and Dynamics 365 Sales help you stay agile, meeting customers wherever they are. Sign up to learn more about how to effectively engage with digital selling. Read More...

Make data-driven decisions with payment predictions

Make data-driven decisions with customer payment predictions, cash flow management, and forecasting. Learn more about managing risk and fraud with Microsoft by subscribing! View: Make data-driven decisions with payment predictions

This LinkedIn tool could boost your sales

LinkedIn Sales Navigator is a premium subscription-based app specializing in prospecting and tracking sales prospects. Its advanced search engine helps identify ideal candidates by looking for leads or accounts—filtering search results based on geography, industry, company size, role, seniority level, and more. With Sales Navigator, marketers can engage new leads and connections and discover new ones automatically. The Team version connects popular CRM applications and captures your Sales Navigator activity. Read More...

Hybrid Meetings: Enterprise-grade security

The acceleration of remote and hybrid work has presented challenges for collaboration and security. With Microsoft 365, and especially Teams, you get optimal security, top-of-line performance, and incomparable quality in every call and meeting. Remove barriers to remote work with enterprise-grade quality and performance using up-to-date Teams capabilities. Secure and scale your Teams rooms effortlessly with Microsoft Defender for Endpoint. Review the infographic and discover how Microsoft 365—specifically Microsoft Teams—enables safe and productive online collaboration. View: Hybrid Meetings: Enterprise-grade security

The best way to add value to your growing business? Invest in supply chain leadership

This article from Forbes discusses the importance of removing silos and focusing on cross-functional leadership. Key practices include thinking long-term, encouraging workforce development, and investing in technology. Read More...

The City of Houston: Security as a job

For the city of Houston, modernization is an opportunity for secure government operations. The three main solutions officials focus on are disaster recovery/response, school safety, and transportation. By accessing more secure data with Microsoft IoT innovation, the city of Houston can respond to any crisis and ensure public safety.

Britax Römer creates a unified e-commerce solution with Dynamics 365

Child car seat and stroller engineer/manufacturer Britax Romer designs and delivers its safety products to retailers across Europe. To innovate and keep ahead of the competition, it needed to automate, digitize, and give savvy customers and retailers the information they needed in one place—as well as fulfill deliveries in record time. Microsoft Dynamics 365 solutions enabled the retailer consumer guidance toward the best safety products for children. Read More...

Modernize your supply chain with Dynamics 365 Supply Chain Management

Automate and streamline your supply chain with advanced warehouse and inventory management to improve fulfillment, material sourcing, and logistics. Discover how Microsoft Dynamics 365 Supply Chain Management can modernize business logistics, deliver proactive customer responses, and unify processes from sales to fulfillment.

Treating Remote Employees Fairly in a Hybrid Workplace

With the hybrid work model taking root in modern business, it's easy to fall into the trap of "distance bias" since our brains are naturally wired to pay more attention to what's right in front of us. Instead of favoring people in the room, leaders should become more self-aware and intentional in their evaluations of individuals' skills regardless of where they sit. Learn why hybrid work can boost productivity, how remote workers may become alienated, and tactics for leveling the playing field across in-office and remote environments for the best all-around outcomes. Read More...

Four key topics to enable your intelligent manufacturing transformation

This guide outlines practical ways manufacturers are using intelligent technologies to innovate and adapt to new changes. Learn how to optimize your factories, equip your workforce, and draw insights with AI to succeed in a digital manufacturing environment. Read More...

How Low-Code Platforms Let Developers Drive Business Innovation

Watch this webinar to learn how low-code platforms like Microsoft Power Apps empower all developers to unleash innovation and drive growth. Discover how to engage and leverage your team in a pro developer scarcity climate. Microsoft and Forrester Research speakers lead the discussion. Sign up here. Read More...

LinkedIn Sales Navigator with Dynamics 365 Sales

Organizations face a problem gathering customer insights when data is scattered in different locations. Microsoft Dynamics 365 and LinkedIn Sales Navigator each hold insights about customers’ social networks, productivity and email, and basic customer relationship management (CRM) functions. Integrating the two platforms helps combine data which can be used for actionable insights, resulting in relationship sales. Read More...

What is digital transformation? A necessary disruption

Digital transformation, accelerated during the pandemic, is redefining the way companies use technology, people, and processes to apply new business models and discover new revenue streams—while striving to meet constant changes in customer expectations surrounding products and services. The digital transformation consists of five basic steps, starting with the alignment of objectives with business goals. Emerging technology and revamped processes are important for digital transformation—but nothing is more important than having staff with the right sets of skills. From software engineers to data scientists and UX designers, each plays a key role in the success of digital transformation within a company. Review the five steps for digital transformation, find real-world examples, and see which pitfalls you’ll need to avoid. Read More...

The Empower Process

Modern ERP systems offer built-in intelligence to help guide users to optimal outcomes. However, selecting the best business management solution isn’t always a straightforward task—factors like digital transformation, partners, and mapping should be considered. Learn the 7 steps to help select the right business management solution. Read More...

Hybrid Meetings: Hybrid work guidance

Hybrid Meetings is a somewhat new concept, which means new guidance exists to make the most of your employees' time. Example? Choose a meeting format that best serves everyone's needs, setting expectations with attendees, and managing roles and access. Create meetings that reflect the culture and use tools that make the experience more engaging. Make sure progress continues after your meeting ends, and that the right people are informed of decisions and outcomes. Review the infographic to learn the specific steps for preparing, conducting, and debriefing a positive hybrid meeting. View: Hybrid Meetings: Hybrid work guidance

Adapt to supply chain disruptions and ensure business continuity during distress

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Accelerate your financial performance with Dynamics 365 Finance

Learn how organizations drive profitability and innovation using predictive financial insights with Microsoft Dynamics 365 Finance. Dynamics 365 Finance enables users to modernize their global financial operations, monitor performance in real time, predict future outcomes, and make data-driven decisions to foster business growth.

The most common types of healthcare fraud

The healthcare sector faces constant threats from fraud, waste, and abuse. It's estimated that $455 billion is lost every year from FWA. This informative thought leadership piece outlines the many kinds of fraud affecting the healthcare system, including false billing, upcoding, unbundling, and unnecessary services. Read More...

Low-code drives business transformation

This infographic shows how Microsoft Power Apps uses low code to help you save money and time for your business. See why Forrester named Microsoft a leader in low-code development platforms, and discover the benefits of Power Apps here. Read More...

Maturity of effort infographic

Microsoft promotes a mature view of risk analytics. This infographic details the tiers of maturity many organizations must work through before reaching an advanced degree of security. View: Maturity of effort infographic

Kent Water Sports pivots during COVID-19 with Dynamics 365

As people spent more time outdoors during COVID-19, Kent Water Sports experienced a huge spike in product demand for its outdoor water and snow activities equipment. Improving its e-commerce experience was essential to keep up with orders. Microsoft Dynamics 365 Commerce and Microsoft Power BI allowed Kent to thrive during the pandemic. The solution enabled employees to access, manage, and share data with ease to fulfill customer needs. Kent had a record sales year and is going strong—just like its active clients. Read More...

Risk management best practices

Part of the natural landscape of every business is risk—some level of uncertainty that comes from not knowing how events will unfold as you and your team innovate. However, understanding risk management best practices can help anticipate potential issues and develop a plan. From securing cloud-based options to identifying cyber threats and other financial crimes, risk management is crucial in building business agility. Review our latest infographic to learn what you can do to minimize risks and reduce your exposure across key aspects of your business. Read More...

Ste. Michelle Wine Estates ensures business continuity with Dynamics 365

With Microsoft, Ste. Michelle Wine Estates has been able to adapt easily to the disruption of COVID-19 and ensure business continuity. Dynamics 365 enabled them to completely change their distribution model to accommodate the increase in e-commerce and continue work seamlessly from home.

Hybrid Meetings: Teams powered by Microsoft 365

Current research shows the cost benefit in hybrid meetings; for example, reduction in office spend and time reduction for starting meetings with Microsoft Teams Room Managed Services. Discover the new features and capabilities for hybrid meetings, as well as how Teams' most recent upgrades can save your company money and time while providing a top-notch employee and client experience. Review the infographic to learn more about how Teams' new features can save your company money. View: Hybrid Meetings: Teams powered by Microsoft 365

Optimize financial operations and minimize loss from fraud

Microsoft optimizes financial operations while minimizing loss of revenue from fraud. Subscribe now! View: Optimize financial operations and minimize loss from fraud

Engage employees, improve productivity, and build team cohesion

After so much turmoil and change, employees all want different things. Companies need to support a successful back-to-hybrid-office life—a situation that is here to stay. The capabilities for positive hybrid meetings is possible with modern Microsoft tooling like Teams, Endpoint Manager, and devices like Surface Hub. Immersive and custom engagements that highlight leading guidance and innovation help remote and on-site deployment assistance prepare teams for hybrid work—meeting the needs of employees and increasing productivity and satisfaction no matter where they work. Sign up to stay connected—we'll help you better connect and create new experiences throughout your organization with Hybrid Meetings. View: Engage employees, improve productivity, and build team cohesion

Enhance supply chain visibility

Harness data in the cloud to uncover the insights needed to increase the resiliency of your supply chain. This infographic outlines five benefits of improving supply chain visibility. View: Enhance supply chain visibility

Dun & Bradstreet: Better decisions through data

Each day, Dun & Bradstreet receives 5 million database updates from over 30,000 global sources. This results in the world's largest commercial database, which can be used to improve business processes and make profitable decisions.