Customers have changed more than we realize. They have a ton of access to information via social and digital channels, and they use it to make better, more informed decisions. How has selling changed as clients' research and engagement capabilities have become more digital and advanced? To compete effectively, businesses must take a more holistic approach to accelerate revenue outcomes by transforming selling with an intelligent, comprehensive digital sales collaboration platform. Tools like Dynamics 365, Office 365, Azure, and Power Platform work to integrate data and AI. Review the infographic to learn how Microsoft is approaching digital sales to integrate marketing, commerce, and sales to deliver modern customer experiences. Read More...

Rapid digital shifts in the business market have forced organizations to up their cloud game and application services. Sales teams need to discover changes in customer intent and act quickly to remain competitive. Business apps such as Microsoft Dynamics 365 and Power Platform have been successful because of the pre-trained AI models within the application, which makes it easier to deliver in right time experiences (RTE). RTE are products, services and applications which provide the right information to the right person at the right time on their device of choice. To create RTEs, a company must connect real-time data, partner with, and open data via AI-driven analytics. Read More...

 The global pandemic gave way to new priorities shaped by a year (and then some) of crisis. With the acceleration of hybrid work, sellers now understand they need to help customers be better buyers. But how? The shift in B2B buying has reconfigured B2B selling, and sellers can focus on connecting with customers through their preferred mechanism. Review the infographic to learn about individualizing selling at scale, including ways to unlock data to discover opportunities. Read More...

The customer journey has changed. Almost all B2B exchanges are done digitally today, and research suggests today’s buying groups are more diverse than ever, with millennials making up the single biggest B2B buyer group. To stay relevant, sellers need to guide and collaborate with customers remotely, understand their customers and strengthen relationships, optimize processes to reduce costs, and help teams adapt to rapidly changing environments. Review the infographic for bullet points and fast facts about the new buying reality. Read More...

In today’s digitized world, gaining insights-based, collaborative engagement is the solution to optimizing sales processes. Learning about your customer and understanding sales data to identify ideal targets, recommend best actions, and collaborate with peers, will result in accelerated revenue. Interactive digital selling provides a genuine opportunity for sales teams to gain real-time data and insights to build strong, long-term customer relationships—and to help customers adapt and transition to the cloud. Tools like LinkedIn Sales Navigator and Microsoft Dynamics 365 Sales help pave the way. Sign up to learn more about digital selling.

When Grace, a Special Olympics athlete and global youth leader from New Zealand, heard that a friend of hers had to miss a long-awaited competition due to transportation issues, her response was to help build an app that ensured other athletes wouldn't run into similar problems. She teamed up with fellow global youth leader Jack, and the pair worked on a project designed to connect Special Olympics athletes with transportation. When COVID-19 threatened to stall the project's momentum, the duo quickly turned to Microsoft Teams to collaborate and continue developing their app, making sure their inclusive initiative didn't miss a beat. Teams enabled them to communicate across continents and stay on track with their plans. Read More...

Connecting with customers and building trust to create strong relationships is essential in today’s digital era. Microsoft Dynamics 365 Sales and LinkedIn Sales Navigator have joined forces to offer an adaptive solution that anticipates customers’ needs as they change. With LinkedIn Navigator’s vast network of business decision makers, you can find the right customers, better understand what they care about, and connect in a more meaningful way. Put the human touch back into every customer interaction. Read More...