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Showing posts from August, 2021

Manage risk and reduce fraud solution overview video

Global losses from fraud topped $90 billion in 2018, with related costs near a crippling $175 billion. Unreliable processes, regulation and compliance, and many more issues add even more layers of risk to your organization. With Microsoft, you can protect your revenue with predictive data and smart automation to help optimize financial operations. Watch this video to see how Manage Financial Risk and Reduce Fraud solutions from Microsoft can help save you time, money, and your reputation.

The DIY guide to building your first business app

This e-book breaks down the five steps necessary to build your first business app, no experience needed! From idea to build and update, this guide inspires new developers to leverage Microsoft Power Apps and Power Automate to build custom apps to meet your nonprofit organization's needs. View: The DIY guide to building your first business app

Worldwide logistics provider connects the dots, boosts ROI with Dynamics 365 Marketing

How does a global company connect its salespeople to customers in an efficient yet personal way? Rotterdam-based Broekman Logistics decided to add the Microsoft Dynamics 365 Marketing app to the company's existing Dynamics 365 Sales app to make it even easier and more efficient to find and develop high-quality leads and nurture customer relationships. As a result, Broekman Logistics not only increased its sales, but also gained valuable insights that it uses to sharpen sales management. The real engine behind global logistics? It's all about a smooth collaboration between sales and marketing. Read More...

Romanian healthcare provider improves customer experience and business operations with Microsoft

Regina Maria is a leading provider of healthcare services in Romania. Microsoft equips them with technology to optimize business processes and maintain a high level of patient care. Microsoft Teams unifies their communication applications into a single system, allowing them to reduce the approval process time and increase speed and rate of response to customer feedback. With Microsoft tools, Regina Maria's database is 20% more accurate and complaint management is 50% faster. Read More...

Expand Collaboration

Customize and expand your remote collaboration with @Microsoft Teams, keeping your team engaged, connected, and secure. Subscribe now! View: Expand Collaboration

Digital selling insights

Orchestrating data from multiple sources is important when compiling an accurate "big picture" to inform strategic action. This infographic offers 5 keys to provide insights and recommendations to your team. View: Digital selling insights

Strengthen customer relationships with a unified customer data profile and predictive insights

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Team Rubicon uses Dynamics 365 to serve communities during crisis

Discover how Team Rubicon was able to scale its services during the Covid-19 crises because it utilized Microsoft Dynamics 365 for its volunteer management system. Read More...

Fashion retailer BESTSELLER trims fraud and loss with Dynamics 365 Fraud Protection

Like other brands across the industry, fashion retailer BESTSELLER needed a powerful solution to quickly identify and investigate potential sources of fraud and inventory loss in its thousands of stores across the globe. BESTSELLER used Microsoft Dynamics 365 Fraud Protection to spot patterns of activity that suggested fraud and remedy the situation. After a successful pilot deployment, BESTSELLER rolled out Fraud Protection across its stores in Europe and eventually the world. The company projected that it saved millions of dollars as a result, while also boosting BESTSELLER's core value of trust. Read More...

3 ways you can ensure secure, productive remote work for your nonprofit

Remote work has become the norm for many organizations, and there's an increased need to empower employees and volunteers to be productive from anywhere, while ensuring a secure, productive remote work environment. Discover 3 ways you can increase efficiencies in your nonprofit organization. View: 3 ways you can ensure secure, productive remote work for your nonprofit

Microsoft Teams at 3: Everything you need to connect with your teammates and be more productive

Microsoft Teams continues to invest in experiences that will make it easier for teams to communicate and collaborate. This article by Jared Spataro, Corporate Vice President for Microsoft 365, informs how new capabilities reflect commitment to two things: building the very best online meeting experience for customers and bringing technological solutions to traditionally underserved professionals, including Firstline and healthcare workers. The latest features include new integration between Teams and RealWear head-mounted devices, real-time noise suppression during meetings, booking apps, pop out chats, the raise hand feature, and more Read More...

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Combatting financial crime infographic

In December 2018, five federal agencies in the US issued a joint statement encouraging banks to implement innovative approaches to transform fraud operations. As a recognized leader in security, Microsoft developed an advanced AI-powered fraud protection system to rise to the challenge. This infographic outlines how Microsoft uses AI to combat cyber and financial crime. View: Combatting financial crime infographic

Collaborate more securely: Privacy, security, and compliance in Microsoft Teams

Microsoft takes a comprehensive approach to delivering an enterprise-grade communication and collaboration experience. Learn more about enhancing your privacy, security, and compliance in Microsoft Teams with this infographic.   View: Collaborate more securely: Privacy, security, and compliance in Microsoft Teams

Sell smarter with Microsoft Dynamics 365 and Office 365

In this video, you'll see how Microsoft Dynamics 365 for Sales and Office 365 go beyond sales force automation to leverage CRM, engagement data, and insights to help your enterprise break down silos, drive more efficient sales, and win more revenue.

Manage financial risk and reduce fraud pitch deck

Microsoft is devoted to providing customers with reliable data forecasting and protecting against fraud vulnerabilities. This pitch deck includes key benefits, values, and statistics so you can navigate educating your customers. Focus sections include optimizing financial operations, revenue protection, adapting to risks, and reducing costs. View: Manage financial risk and reduce fraud pitch deck

Fortnum and Mason delivers memorable customer experiences with Microsoft Dynamics 365

Fortnum and Mason delivers memorable customer experiences with Microsoft Dynamics 365 Read More...

Saving time with Microsoft Teams

This infographic displays stats on how Microsoft Teams reduces the total number of meetings as well as their duration from improved collaboration and information sharing. View: Saving time with Microsoft Teams

The power of relationship selling

In this report—a collaboration between Microsoft and Heinz Marketing—you'll find insights gleaned from over 200 in-depth surveys with top sales leaders. Learn how to achieve desired sales goals, maximize the effectiveness of customer data, and take more strategic steps toward building personal relationships using data-driven engagement tactics. View: The power of relationship selling

Turn prospects into engaged customers

Today's B2B buyers have high expectations, and those expectations will not be met if B2B buyers are accustomed to sophisticated consumer interactions in their personal lives. Executive B2B buyers are not impressed by marketing driven by large, relatively impersonal data analysis that leads to inconsistent and conflicting interactions or sales outreach that doesn't cater specifically to their needs at the right time. This blog recommends taking a new approach that unifies relationship data across the full customer lifecycle. Read More...

Rapidly adapt your business processes

Discover how you can adapt manual processes using low-code technology to streamline experiences. This ten-minute video highlights examples of best practices to improve efficiencies, including an overview of Microsoft's free Crisis Communication App and a demo of an FAQ ChatBot developed specifically for nonprofits Read More...

Dynamics 365 Customer Insights demo

Learn about new Customer Insights capabilities added during Business Applications April 2019 Launch that help you engage customers, empower employees, optimize operations, and transform products.

Mercy Housing keeps residents safe at home using Microsoft Teams

When the pandemic ushered in a new reality of social distancing, Mercy Housing was able to continue supporting the residents and communities it serves while keeping everyone safe using Microsoft Teams. This customer story video outlines when COVID-19 created a tremendous need for a tool that can maintain personal connection, Teams has allowed the company to maintain reaching residents and serving its communities, growing the business while working remotely, all while supporting highly secure environments for remote work. Read More...

Solution overview video

This video highlights the benefits of using Activate Digital Selling solutions from Microsoft. Make the digital buying experience rich, personal, and efficient with predictive AI and unified customer data.

Five trends driving the emergence of the personalized health ecosystem

As a result of the Covid-19 pandemic and subsequent global disruption, health organizations have needed to adapt to become more resilient. This article explores how organizations can contribute to a personalized health ecosystem by implementing new data-based tools and technologies. Read More...

Engaging at scale

This infographic represents successful companies' consensus about which sales tools are most effective in enabling their sales teams to engage at scale with target accounts. View: Engaging at scale

Worldwide logistics provider connects the dots, boosts ROI with Dynamics 365 Marketing

How does a global company connect its salespeople to customers in an efficient yet personal way? Rotterdam-based Broekman Logistics decided to add the Microsoft Dynamics 365 Marketing app to the company's existing Dynamics 365 Sales app to make it even easier and more efficient to find and develop high-quality leads and nurture customer relationships. As a result, Broekman Logistics not only increased its sales, but also gained valuable insights that it uses to sharpen sales management. The real engine behind global logistics? It's all about a smooth collaboration between sales and marketing. Read More...

Empower security teams to coordinate

Stay connected to empower your team. Learn more about unifying your workplace collaboration with Microsoft Teams! Subscribe now! View: Empower security teams to coordinate

Gartner Peer Insights 'Voice of the Customer': CRM Lead Management

Gartner Peer Insights compares vendors' customer relationship management (CRM) systems, which can then be used to determine best practices for your own business. This study in statistics provides insight on the best ways to capture and manage leads. Read More...

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Microsoft Dynamics 365 Customer Insights allows you to leverage customer service data to create actionable insights, putting your data to work in one unified platform. Subscribe to learn more! View: Subscribe Now

Digital selling insights

Orchestrating data from multiple sources is important when compiling an accurate "big picture" to inform strategic action. This infographic offers 5 keys to provide insights and recommendations to your team. View: Digital selling insights

Now is the time for Microsoft Teams

This infographic outlines how you can stay in touch with the hub for teamwork in Office 365. With Microsoft Teams you can connect, collaborate, and come together securely by meeting with your peers and getting work done anywhere - even remotely. View: Now is the time for Microsoft Teams

Leading charity implements CRM system to revolutionize way of working

This nonprofit organization hit growing pains as its range of services expanded along with its personnel. It lacked the necessary technology to capture detailed data such as reporting on business activity, client outcomes, and employee information. Learn how Harrow Mencap leveraged Dynamics 365 to help to better serve its mission. Read More...

Do you know why Robots are here? - UiPath story

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Learn how to enable actionable insights and take proactive action with Dynamics 365 | BRK2257

In this video learning session, see how you can leverage customer service data to create actionable insights with Microsoft Dynamics 365 Customer Insights. In addition, discover how to develop a virtual agent strategy that works in tandem with your data to deliver dynamic real time support to both customers and agents.

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Streamline your sales collaboration with Microsoft. Subscribe now! View: Subscribe now

Why Only The Agile Will Survive

This compelling article written by Steve Denning for Forbes outlines how COVID-19 has been an accelerator for change—both good and bad. With this change becomes the imperative need to be agile to not only survive but to thrive. Read More...

Create instant remote work meetings with Microsoft Teams

Stay connected with Microsoft Teams while working from home with the help of the "Meet now" feature. In this video, you'll learn how to use "Meet now," which gives you the ability to turn a team chat conversation into an instant remote meeting.

Buying is a journey

Go beyond transactions and interactions to give your buyers unique experiences that build trust. Transform the sales experience with Dynamics 365 Sales. Features include enabling smarter selling with contextual AI, increasing sales profitably with advanced insights, and improving coaching and sales performance. View: Buying is a journey

Sell smarter with Microsoft Dynamics 365 and Office 365

In this video, you'll see how Microsoft Dynamics 365 for Sales and Office 365 go beyond sales force automation to leverage CRM, engagement data, and insights to help your enterprise break down silos, drive more efficient sales, and win more revenue.

The power of relationship selling

In this report—a collaboration between Microsoft and Heinz Marketing—you'll find insights gleaned from over 200 in-depth surveys with top sales leaders. Learn how to achieve desired sales goals, maximize the effectiveness of customer data, and take more strategic steps toward building personal relationships using data-driven engagement tactics. View: The power of relationship selling

WATAN innovates and improves agility at critical times by automating HR operations with Dynamics 365 Human Resources

WATAN, an independent NGO supporting humanitarian and humanitarian causes, leveraged Microsoft technology to rectify their cumbersome manual human resource processes into an efficient, cost effective, and automated solution. Upon implementing Dynamics 365 Human Resources, the organization has automated its HR processes saving them time and money so they can better serve their community. Read More...

24 Hour Fitness uncovers data insights to create personalized customer experiences

Many people want to get fit, but don't know where to begin with their journey. 24 Hour Fitness teamed up with Microsoft to innovate their approach by using real data to foster stronger customer relationships. By applying data analytics and connecting across Microsoft Dynamics 365 and Azure, 24 Hour Fitness can personalize marketing messages and reach out in exciting new ways. Learn more in this video. Read More...

What is Teams?

This video shows how you can pull together a team with Microsoft Teams on your PC, Mac, or mobile device. Use chat instead of email, securely edit files at the same time, see your likes, mentions, and replies with just a single tap, and have the freedom to customize it all by adding notes, websites, and apps. Read More...

From Hand Sanitizers To Tacos: Microsoft Shows Us How Companies Are Using Technology To Thrive During A Pandemic

The Covid-19 pandemic changed reality on a global scale, forcing many businesses to shift their practices in fundamental ways. Microsoft held a critical role in showcasing how companies were transforming at the Business Applications Summit with a keynote discussion about how Microsoft—and the world—has adapted. Read More...

Solution overview video

This video highlights the benefits of using Activate Digital Selling solutions from Microsoft. Make the digital buying experience rich, personal, and efficient with predictive AI and unified customer data.

Adapt business processes to changing​ technologies and demand

Use this one-slide to show your customers how they can easily adapt business processes to changing technologies and demand. Nonprofit organizations can modernize business applications, build a happier, more secure remote workforce, and create a resilient program delivery process. View: Adapt business processes to changing​ technologies and demand

How to accelerate digital selling with Dynamics 365

This video provides an overview of the sales accelerator in Microsoft Dynamics 365 Sales Insights. You will learn how to maintain business continuity with the sales accelerator, a digital-first experience that enables salespeople to work remotely.

Predictive analytics infographic

This infographic outlines Microsoft's 6 principles for responsible AI. These principles include maximizing efficiency without destroying the dignity of all people, guarding against bias, and transparency. Additionally, AI must be designed for intelligent privacy and accountability so humans can undo unintended harm. View: Predictive analytics infographic