Microsoft has flipped the traditional sales model over the past few years, from inside sales teams supporting field sales teams to those inside teams now outnumbering their field counterparts. Today, more than 2,500 digital sellers serve customers from eight sales centers around the world. As more customers move to digital buying, the volume of leads generated has grown exponentially. To keep up, Microsoft Digital Sales turned to Microsoft Dynamics 365 Sales and Sales Insights to scale for increased demand, engage customers remotely, and increase seller productivity.Scaling for increased demandAs millennials move into the ranks of decision makers, they're expecting digital buying experiences. In response, inside selling increased 89 percent in just four years, according to a 2017 InsideSales.com study. That has resulted in more leads, more contacts, more activities, and more digital channels—and traditional tools and processes no longer meet these new challenges. Microsoft found th...

Make data-driven decisions with customer payment predictions, cash flow management, and forecasting. Learn more about managing risk and fraud with Microsoft by subscribing! View: BMake data-driven decisions with payment predictions

Need help identifying and categorizing data? Want to respond effectively to security and compliance issues? This flyer provides nonprofit leaders with advice on how Microsoft 365 can help with cloud security. View: Cloud security advice for nonprofit leaders

This 13-minute video provides guidance on how to secure apps to ensure secure remote work environments. It covers enabling access to cloud and on-premises apps, security control, and data protection on devices. Read More...

Using Microsoft Teams helps you save time by having all solutions in one place for improved collaboration and information sharing. Foster a collaborative environment and embrace the upside of teamwork - frictionless sharing that makes good ideas exceptional. View: Streamline solutions with Microsoft Teams

Customer experience is expected to overtake price and product as the key brand differentiator by 2020. Get ahead of the competition now by personalizing your organization's customer experience strategy. Read the Customer Centricity e-book to learn how to unify your siloed marketing, sales, and service data into a single, intelligent 360-degree customer view by adopting a customer data platform. View: Customer centricity: A key priority across all lines of business

For the city of Houston, modernization is an opportunity for secure government operations. The three main solutions officials focus on are disaster recovery/response, school safety, and transportation. By accessing more secure data with Microsoft IoT innovation, the city of Houston can respond to any crisis and ensure public safety.